We know branches support vulnerable customers every day of the week and that’s why we want to provide everyone serving on a Post Office counter with the best guidance on how to engage customers with a range of needs.
3000 branches now offer click and collect services through DPD or Amazon.
Post Office is joining forces with the Trussell Trust to support those facing hunger and poverty this winter, by donating 1p for every cash withdrawal made over the counter between 29 November 2021 and 31 March 2022.
Postmaster of the Week (w/c 15 November), Satpal and Narrinder Devgun are a dynamic couple who run Kingstanding Post Office in our Midlands region. They never fail to deliver for their customers, they provide consistently excellent service and this is reflected in their strong Voice of the Customer scores.