We're listening
As part of our commitment to improving our support for Postmasters and branch teams, we're dedicated to finding more ways to listen to what you have to say.
Thank you letter to Postmasters
Paul Scully, Minister for Small Business, Consumers and Corporate Responsibility has written a letter thanking postmasters, their staff and Post Office employees who are working during the coronavirus (COVID-19) pandemic.
Postmasters to join the Branch User Forum in 2021
More Postmasters have joined the Branch User Forum, bringing membership to 29 Postmasters
Debbie at Laide branch receives New Year’s Honours recognition
New Year’s Honours recognition for Postmaster Debbie Townsend and her team who have helped customers to stay independent, yet safe from the Coronavirus.
Postmaster Keith recognised in New Year’s Honours
Keith Rutherford, Postmaster at Colonsay Post Office receives a British Empire Medal
Postmaster Abdul receives New Year’s Honour for social integration and charity work
North Road Postmaster Abdul Majid has received an MBE (Most Excellent Order of the British Empire for service to integration in Glasgow and to charity in Scotland and Pakistan.
Financial Services Compliance Training
This training module will equip and update you with the necessary knowledge and skills on how to promote our products and follow sales processes to achieve good customer outcomes.
New long-term commercial agreement with Royal Mail
This morning (17 December 2020), Post Office CEO Nick Read has emailed all Postmasters registered on One website to announce a new commercial agreement with Royal Mail.
Payout vouchers supporting half a million vulnerable customers
Since April, we’ve issued over 200,000 Payout vouchers. This is expected to rise to half a million over the next few months, as we issue more Warm Home Discount vouchers during the colder winter months. So it's important to get the transaction right.
Pontypridd team gears up for Christmas after year of setbacks
Pontypridd Post Office is gearing up for Christmas despite several setbacks this year, starting with a major flood that hit just before the Coronavirus pandemic.