You will have seen press coverage that Royal Mail have today announced the national roll out of a new home collection service, Parcel Collect, in response to competitor activity, giving customers access to the UK’s most comprehensive postal network in a variety of ways.
A couple of months ago we let you know that we made some changes and obtained ownership of Google My Business pages. That was a mistake and since then we’ve focused on making this right. We immediately put in place a process give ownership back to Postmasters who wanted to claim and update their own profile.
We spoke to London Postmaster, Mohasin Pathan, about how quick and easy he’s found the experience of logging issues with the IT Service Desk on Branch Hub. Branch Hub is our new self-service portal where you can access all the information, services and support you need from Post Office, all in one place and using any device in any location.
September cash deposits higher than any month so far in 2020
Post Office services restored full-time at Overton in North West and North Wales region
Pontrilas Postmistress receives royal recognition for services to rural communities in Herefordshire
Birthday Honours recognition for Pontrilas Postmistress Sonya Cary and her work to help combat loneliness and malnutrition in the elderly