From this week, Post Office is making Travel Insurance work better for you – by expanding the number of local branches selling Travel Insurance products, and providing our best ever network-wide offer to keep customers protected over the rest of the summer season.
We recognise some of the decisions we’ve made haven’t always been the right ones for postmasters and we have lost some of your trust in us as a result. We’re working really hard to put this right and to better support you, your colleagues and your business. We’ve already made some changes as part of this, and there’s much more in the pipeline.
We’ve issued a national press release, to tell customers we are there for their banking needs, including when they are holidaying in the UK. It features an interview with Postmistress Carol Starkey, Wells next the Sea Post Office, Norfolk.
Postmasters and Branch Managers give great service every day and it’s worth stopping to appreciate what that means to people. Hear from a customer about how Jane from Old Brumby Post Office in Scunthorpe, helped him get his travel money – and read Jane’s reaction.
With the current contract for online international payments with First Rate Exchange Services (FRES) ending on 31 July 2019, Post Office is set to start working with Western Union, a global leader in cross-border, cross-currency money movement, to offer online international payment services to UK consumers and businesses.
Mountjoy Post Office near Omagh in Northern Ireland has been operated by the same family for an amazing 113 years. We hear how the branch has been passed down through new Postmaster Robert Graham’s family since 1906.