The Association of Convenience Stores (ACS) have published a report looking at the role rural shops play in people's daily lives as job creators, service providers and social hubs. As the only place for thousands of people to get local access to groceries and a wide range of services, rural shops are a crucial part of communities.
Post Office has been listening to feedback from around the network and identifying ways to improve the training and support available to Postmasters, to help them confidently run their business.
A tribute to a special Postmaster Colin Sowerby from Birstall, Leicester who passed away in January after giving 50 years of service to Post Office.
Valentine’s Day might be best known as a romantic day of hearts and flowers, but over the years it’s also become a day to show love to family, friends, co-workers and even pets. It's also a chance for businesses across the country to show how much they value and appreciate their customers.
In the run up to Love your Customer week, we’re taking a look at customer experience in our branches. It’s important to learn from customers who feel haven’t been supported during their visit so here you can read some of these comments we’ve received from customers recently.
Latest to join the Post Office network include the team at Tenbury Wells branch, Worcestershire in Northern Ireland and Wales region. The branch provides more than 114 hours of service to their community.