Internet access is an essential part of our daily lives. Usage is increasing month by month and households require internet that is both reliable and fast.
Today, our broadband product range has been enhanced with the introduction of our fibre broadband service, offering higher speeds for large households who all want to use the internet at the same time.
The launch of our two products include:
- Unlimited Fibre Broadband offering speeds up to 38Mbps for £36 a month – up to four times faster than UK standard broadband.
- Unlimited Fibre Broadband Plus offering speeds up to 76Mbps for £41 per month– up to nine times faster than UK standard broadband.
The service launches in response to customer demand, and feedback from colleagues in the network.
Meredith Sharples, Telecoms Director commented: “The new fibre products will increase the appeal of our telecoms portfolio, and enable us to target new customers, while also offering a solution to some of our existing customers as their needs change.”
To ensure we deliver an optimal customer experience, we have spent considerable effort trialling the service which has received a thumbs up from Martin Rouse, Regional General Manager. He said:
“This has been an excellent product. The broadband speeds have been fast and consistent and it’s coping well with the demands of my large busy family. The ‘kit’ is unobtrusive and smaller than BT’s infinity set-up and provides great wi-fi across my whole house.”
As well as launching Superfast Fibre Broadband, we have also made other important changes to our existing Broadband and Phone service. We have launched new promotional offers which includes a price drop to our unlimited Broadband Premium service which is now only £20 per month, offering savings of over £300 vs BT over 18 months. We have also extended our offer on HomePhone which is offered at only £15 saving up to £99 vs BT over 12 months.