Financial Services Compliance Training
This training module will equip and update you with the necessary knowledge and skills on how to promote our products and follow sales processes to achieve...
Payout vouchers supporting half a million vulnerable customers
Since April, we’ve issued over 200,000 Payout vouchers. This is expected to rise to half a million over the next few months, as we issue more Warm Home Discount vouchers during the colder winter months. So it's important to get the transaction...
Travel Money update - November
Travel Money update from Product Director Nick Boden: As I write this market assessment, we are continuing to manage our Travel Money across varying UK government Covid-19 guidelines and their associated timelines.
How we are keeping customer cardholder data safe
We are putting new solutions and processes in place to meet the latest Payment Card Industry standards. These will prevent the misuse of cardholder information, reducing the likelihood of potential credit or debit card theft, fraud and...
-
Present posting set to boom this Christmas
Present posting is set to boom this Christmas with 50% of the UK likely to buy more online gifts this year. The disruptions from the pandemic mean that more than a fifth have already decided they will...
-
15 top tips to grow your business with Drop & Go
Top performing London Postmasters share their top tips for providing great service to Drop & Go customers
-
Post Office to invest in free to use ATMs
In one of the largest investment programmes in the ATM market by any organisation or company for over a decade, Post Office has today (26 October) announced a £16 million, four-year investment programme...
-
Making sure we continue to support our POca customers
At Post Office, we’re here, in person, for the people who rely on us – and we want to make sure that the elderly and vulnerable customers in the communities you serve can continue to rely on our support...
-
Travel Market – October update
Here is the latest Travel Money market update from Product Director Nick Boden.
-
Cash deposits return to pre-Covid levels and top £2 Billion
September cash deposits higher than any month so far in 2020
-
Tablet passport applications coming soon
As part of our continued investment in the network and drive to make transactions simpler for our branches and customers, Post Office is launching a new digital passport application service using Samsung...
-
Cash in the community
The Community Access to Cash Pilot (CACP) initiative has today announced plans for the nine Cash Pilot locations across the UK, where trials are being tested to help address challenges of improving cash...
-
Travel Money – the latest position
Product Director Nick Boden shares the latest update on Post Office Travel Money and the wider industry.
-
Signs of economic recovery as business cash deposits rise 3.1%
Over the last few years, Post Office has become the place to go to for customers to withdraw and deposit cash. Banking services are important to Postmasters’ businesses which is why we are continuing to...
-
Travel Money - market update - August
This time of the year is normally peak period for travel money, but this year it’s a very different picture. We hear about the latest on the Travel Money market from Nick Boden, Product Director