Scheme to resolve past shortfalls now closed

Scheme to resolve past shortfalls now closed

The Historical Shortfall Scheme has now closed. 

Post Office launched the scheme on 1 May to independently assess applications from current and former postmasters who believe they experienced shortfalls related to previous versions of the Horizon system. 

The Historical Shortfall Scheme followed the agreed settlement last year of group litigation between Post Office and 555 mainly former postmasters and is part of a major programme addressing past issues and fundamentally reforming Post Office for the future.

If you have submitted an application and haven’t yet heard from the scheme, you will be contacted shortly.

If you have not yet applied and feel you have special circumstances that delayed your application beyond the closing date of midnight BST on Friday 14 August, please contact the scheme at historicalshortfallscheme@postoffice.co.uk as soon
as possible.