Postmaster Consultation: Postmaster interviews

Postmaster Consultation: Postmaster interviews

At the ‘We’re Stronger Together’ events in July, Post Office Group CEO Nick Read discussed his commitment to build a genuine two-way partnership with Postmasters.

As part of this, Nick announced that we'll run a Postmaster consultation asking Postmasters how they want to be involved in our business and input in our business decisions. These are decisions which impact you so it’s important that your first-hand experience and expertise contributes to decision making that positively supports us all.  

We have now appointed an independent agency, Quadrangle, to lead the consultation which will begin later in September.

Phase 1: Postmaster interviews

As part of the first phase of the consultation process, we are looking to interview approximately 50 Postmasters across the country for a series of 1-2-1 consultation interviews.

Each individual interview will take approximately 45 minutes.

It is important the views and feedback provided during the consultation is fully representative of our diverse network, so we want to hear from Postmasters from a range of different groups.

If you are interested in taking part in the 1-2-1 consultation interviews, please contact your Area Manager by 18 September. They will put your name forward to the independent agency who will conduct the interviews. If you prefer to be part of a group interview, please let your Area Manager know.

Further information coming soon

The Postmaster consultation will include different phases and will run for several weeks. We're working through the process and will provide full information on how all Postmasters can get involved and have their say. Look out for more details later this month. 

If you have any questions about the Postmaster consultation, please contact your Area Manager or you can email