Postmaster Conference - May 2022
Our Postmaster Conference (virtual and in person) on Thursday 19 May is fast approaching!
Our business
Historical Shortfall Scheme: information on progress
We have published information on progress for the Historical Shortfall Scheme.
Inaccurate news about Post Office
Over the weekend, The People newspaper incorrectly reported on speculation about the future size of the Post Office network.
Moving to the cloud
Everything seems to be ‘in the cloud’ these days. It’s used by big businesses, schools and universities and in our everyday personal lives – you may well use the cloud to store photos and music on your devices, for example... We’re keen...
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What is the Branch Performance feature?
Sign up to our support sessions on 15 and 17 February to see the feature in action
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New Decision Review Panel
In the course of managing our contracts with Postmasters, we recognise that from time to time we may make decisions that a Postmaster does not agree with. We believe it is important that every Postmaster...
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Anti-Slavery Day - playing our part
18 October was Anti-Slavery Day in the UK, a chance to focus on the often hidden crime of modern slavery which still affects thousands of people in the UK today.
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New BBC One documentary goes behind-the-scenes of Post Office
On Friday 22 October at 10am, the BBC One series ‘Dom Delivers’ goes behind-the-scenes at one of our Cash Centres to follow the journey of cash from printing to Post Office counter.
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Postmaster Engagement – apply to be a Regional Forum Member
We want the Postmaster voice in every level of our business and make changes in a way that benefits you. We are making some changes to existing regional forums and we’re looking for volunteer Postmasters...
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Relaunched Postmaster Support Guide out now
You can now find the second edition of the Postmaster Support Guide. We’ve listened to you and have reviewed many of our processes and the way in which we support you, implementing improvements along the...
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Register for our next Postmaster Conference – 7 October 2021
CEO Nick Read and colleagues to discuss progress on priorities and plans for next six months.
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Keeping cardholder data safe to ensure industry compliance
We are putting new solutions and processes in place to meet the latest Payment Card Industry standards. These will prevent the misuse of cardholder information, reducing the likelihood of potential credit...
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Reflections from Postmaster Non-Executive Directors
In April, we announced Postmasters Saf Ismail, and Elliot Jacobs have been appointed as our very first Postmaster Non-Executive Directors to join the Post Office Board. Both Postmasters are bringing in...
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Post Office Save Our Cash Day
Save Our Cash Day is being held in communities across the country today (Friday 9 July) to raise awareness of the issues faced by the more than eight million people who say they would struggle to survive...