Pretend Post Office for care home residents

Pretend Post Office for care home residents

A pretend Post Office has been created at HC-One’s Brandon House, a Coventry care home specialising in nursing dementia care, to encourage reminiscence amongst those living at the home.

Chandrakant Patel, the current Postmaster for nearby Bell Green Post Office officially opened the pretend branch and was joined by Himanshu Shah, who takes over as Postmaster in December, as Chandrakant retires.

The Post Office is already proving to be a real hit with residents and their relatives as the shop helps to stimulate memories and encourage conversation amongst people living at Brandon House.

The familiarity of a Post Office environment is helping people to remember memories from visiting Post Offices as a child with family to various visits to Post Offices throughout their lives.

For resident Kathleen Gaffney, the life station is bringing back memories of working in Post Offices for 30 years of her career in Nuffield Road and Burns Road in the Courthouse Green area of Coventry.

Kathleen said: “I loved my job and I was very proud to be part of these Post Office teams, meeting people every day. Very often the same people came in for many years into these Post Offices to collect their pensions and to send parcels. There was always a communal feel to my job, which I loved. It is great to have the mock Post Office.”

The idea for a post office came from a facebook page called “Postcards for kindness” where people send postcards to care homes from their holidays. Residents loved receiving and writing the postcards and also posting them.

The suggestion of having a shop that actually sells them was mentioned by a resident who in her younger days loved visiting the Post Office.

The team at Brandon House got to work to make the resident’s wish come true. With generous donations from colleagues and relatives, Brandon House created an amazing, realistic post office for those living at the home.

The Post Office even features a store, where residents can buy postcards, greeting cards and sweets, or sit and have a cup of tea while watching TV.

The new addition has gone down a treat with those living at Brandon House, with one resident saying: “We love our new shop and post office. It means that we can choose our own cards and actually post them to people from the home!”

Sheryl Davis, Home Manager at Brandon House, said: “Postcards for Kindness has been such a great success at Brandon House, with residents really enjoying writing and receiving them.

“Our new post office has brought back memories for many residents and has been an exciting new addition for everyone at our home.”

HC-One’s Brandon House care home in Coventry has loved getting involved in nationwide pen-pal scheme, Postcards for Kindness, so much that they have opened up their very own post office for residents.