Royal Mail launch new Home Collection service
You will have seen press coverage that Royal Mail have today announced the national roll out of a new home collection service, Parcel Collect, in response...
You will have seen press coverage that Royal Mail have today announced the national roll out of a new home collection service, Parcel Collect, in response...
Postmasters feature in new report which shows Post Offices deliver lifeline to struggling high streets, providing an extra £1.1bn revenue to other businesses
The next Postmaster event will take place at 7pm on 4 November. Register your interest to attend.
It’s National Customer Service Week, we’re taking a look at positive and negative customer experiences in our branches. Read what Post Office customers have said about our service last week.
How were our customer drivers developed? What are customers saying about branch safety? And what is Customer Experience University? Read more in this interview with James Scutt, Head of Customer Experience....
Post Office Group CEO Nick Read has provided an update on the future direction of Post Office. The refreshed and renewed focus puts Postmasters first and our priority is to support you to build thriving...
If you love where you live and want to support your local environment, you can get involved in The Great British September Clean from 11-27 September
Today we have released our first monthly Post Office Cash Tracker which illustrates the continuing reliance that small businesses and individuals place on being able to quickly and securely deposit and...
If you’re a Postmaster who wants to start running a fast-track cash deposit service for small businesses and earn more remuneration from the additional customers coming to your branch as a result, then...
New images of Post Office products and services which postmasters can share on their own social media channels will be going live next week
What does the future hold for retail? Read a summary of what the experts are saying...
Happy Hanukkah to postmasters, branch teams and customers celebrating this festival in the coming days. Find out more about Hanukkah.
The winners of the British Travel Awards 2019 have been revealed and we’re delighted to announce that Post Office has won gold for Best Foreign Exchange Travel Money Retailer and bronze for Best Travel...
Our much-valued partner Henderson's held their annual award ceremony in Belfast over the weekend. With 60 out of their 90 retail outlets now hosting a Post Office branch, they serve around 3 million of...
Since joining the business, Nick Read, CEO, has been out and about visiting branches and speaking to postmasters about their experiences. He is going through a very thorough induction and recently completed...