Andrew Goddard - Bill Payments


November 2021

I’m keen to update you about the changes we are continuing to see in the energy market and how you can support customers who may be worried about this,...


August 2021

We are currently finalising new contracts with Capita and Allpay, our providers of a combined 450 local authority and housing contracts and more than 26 million transactions a year. It’s great news that you will be able to continue to...


June 2021

Thank you all for your feedback and questions – please do keep raising new questions. This is a shorter update this month with a focus on stocking cards and keys, and information about new clients and an update on smart meter pre-pay...


May 2021

Bill Payments has started the 2021-22 financial year well with Energy, Telco and Housing performing in line with last year and volumes +6% ahead of target, as we emerge from the Covid lockdown. That’s good news for Postmasters as more...

  • 01-04-2021

    April 2021

    I’m delighted to say we have reached an agreement to bring all the remaining prepay top-up electricity key clients to the Post Office network. Customers of brands such as Utilita, OVO, Octopus and other...

  • 04-03-2021

    March 2021

    Trading performance has been difficult this winter during the third lockdown. Customers are choosing to delay or defer payments, receiving financial support from their council, housing association or utility...

  • 04-02-2021

    February 2021

    Thank you to those of you who posted questions and comments following last month’s blog. This month, I'll answer these and provide you with an update.

  • 08-01-2021

    January 2021

    Bill payments is one of our core products alongside Banking, Mails and Travel. It is also one of the topics you asked about at the Postmaster events in 2020. We are starting new weekly features focusing...