With January firmly behind us we’re now halfway into our branch-exclusive Travel Insurance promotion, available until 27 March 2020.
The offer applies to customers taking out a new Annual Multi Trip policy, where they can receive a 10% discount off the total price, including any add-ons. Eligible customers will also receive an email where they can select a free gift of one of four Hawaiian Tropic Sun Cream bundles, worth up to £33.
If eligible customers have existing medical conditions, please give them the offer code ‘GA’ to complete their application over the phone, so that they can still receive the discount/sun cream. Remember to give these customers your branch code to benefit from the referral fee.
So if you have customers who are purchasing Travel Money, or renewing their passport, it’s the perfect opportunity for you to ask them about holiday plans and introduce the special offer on our Annual Multi Trip policy.
For more information about the offer, please refer to branchfocus.
Three cover levels available in branch
From March/April 2020 branches will be able to sell all three cover levels (Economy, Standard and Premier) of our Travel Insurance products through Horizon – the same as those available on the Post Office website, the App and via the Contact Centre.
The change comes in response to branch feedback and will allow branches to offer customers cover levels that better cater to their needs.
New materials will be delivered to branches prior to launch and further stock can be ordered through Stock Services.
Please remember to complete any outstanding compliance and insurance training modules and look out for further information on the sales process coming soon.