Caterways Post Office manager wins at Asian Trader Awards

Caterways Post Office manager wins at Asian Trader Awards

A 20 per cent annual year-on-year increase in retail sales has won Amish Shingadia, Manager of Caterways Londis and Post Office a top national retail award.

Amish is following in the footsteps of his retail award-winning father Ramesh Shingadia, who is Postmaster at both Caterways and Southwater Londis and Post Office.

Amish, attended the national Asian Trader Awards gala evening in London on 20 November and was presented with the Next Gen Award and he was also a finalist in the Best Independent Retailer Category.

Investing in business growth

The judges were impressed with the continued growth of the business at the store on the outskirts of Horsham under Amish’s management. Amish is also planning to take over as Caterways Postmaster from his father.

In mid-2015 Amish and his brother Alpesh took on the “worst” shop in Sussex according to a poll. There was a large part of the shop that was never used, empty shelves and out-of-date stock. Within six months the Shingadia family had invested in a major refit and changed the entire layout to make the most of the premises.

Caterways on the outskirts of Horsham did not have a Post Office but with two new housing developments built nearby we identified an opportunity to expand our branch network.

Success story

Caterways Post Office was officially opened in December 2015 by Post Office Chief Executive Paula Vennells and the then Postal Affairs Minister Baroness Neville-Rolfe, as it represented the 5,000th modern Post Office branch.

The Post Office has proved very popular and with a well-stocked and beautifully presented shop, retail sales have increased 20 per cent year on year since Amish introduced all the improvements. As a result he has been able to employ extra staff.

Amish Shingadia, said: “I am really honoured to receive this award. We have lots of big name competitors in the area and I think the judges were really impressed that we have managed to continue to make big increases in our sales year on year.”

Amish is very community-minded and that endears local residents and businesses to the shop. They sponsor a local fête and placed benches outside the store for the summer. The shop also raises money for several local charities.

This prestigious event was attended by successful retailers alongside MPs and leaders from companies in the convenience and retail sector. Post Office was represented by Iain Robertson, Head of Agency and CRM. From the government sector, attendees included The Rt. Hon. James Brokenshire MP, Secretary of State for Housing, Communities and Local Government.

Congratulations to Amish and team for this well-deserved recognition.