12 branches shortlisted for the IAA

12 branches shortlisted for the IAA

Earlier this year, a record-breaking 33 retailers with a Post Office were listed in the Independent Achievers Academy or IAA top 100 (see previous article).

We are delighted to announce that 12 retailers with a Post Office have been selected for the shortlist of final 34 companies through to the final stage, a great achievement.

Our congratulations to all of the shortlisted retailers, recognised in the following categories:

Branch Retailer Award category
Biggar Post Office Brownlies of Biggar In store display
High Blantyre Post Office Family Shopper Digital engagement AND Retail innovation
Longtown Post Office Hopes of Longtown Customer Service
Codicote Post Office J Robarts & Son In store display
Woodhouse Street Post Office Londis Availability AND Shop layout
Cloughoge Post Office Mulkerns Eurospar In store display AND Staff development
Draycott Post Office One Stop Draycott Responsible retailing
Linktown Post Office Premier Linktown Digital engagement
Pontrilas Post Office independent Service to the community
Tenby Stores & Post Office Premier Express Marketing to customers AND Staff development
The Village Shop & Post Office Spar, Hook Norton Effective ranging
Whissendine Shop & Post Office Best Way Customer Service

Best of luck in the award ceremony on 22 November, we’ll be rooting for you!

What is the IAA?

Post Office has been involved with the Independent Achievers Academy (IAA) since 2013.  It is a business development programme which enables motivated retailers to grow their sales and profits by following expert advice, including Post Office guidance on great customer service. 

Retailers benchmark themselves against all 12 categories and the best performers become the ‘top 100’ retailers. The top 100 are all visited and independently scored to create a shortlist for the awards.

To find out more, or to benchmark your retail business, visit betterRetailing