Fraudsters are using ever more sophisticated scams to try and catch out even the savviest of consumers.
The BBC recently reported a couple lost almost £300,000 through a push payment scam, highlighting just how easy it can be to fall victim. Push payments are payments where a consumer instructs their bank to send money to another account.
There are ways however to confidently protect yourself from fraud, which starts with taking five seconds and remembering one simple message: ‘My money? My info? I don’t think so’.
- Push Payment
A genuine bank or organisation will never contact you asking for your PIN, full password or to move money to a safe account. Don’t give out personal or financial details.
- Clicking on links/files
Don’t be tricked into giving a fraudster access to your personal or financial details. Never automatically click on a link in an unexpected email or text.
- Personal information
Always question uninvited approaches and never give out personal or financial details, in case it’s a scam. Instead, contact the company directly using a known email or phone number.
Helping customers take five
Take Five is a national initiative backed by Financial Fraud Action UK and the Home Office, offering advice to help people prevent financial fraud. For branch colleagues who would like to support the campaign and raise awareness with customers, you can access materials such as posters and leaflets electronically here:
Look out for more information relating to ‘Take Five’ - to find out more please visit www.takefive-fraud.org.uk or alternatively email firstname.lastname@example.org.