It’s a deal: Payzone Bill Payments now part of Post Office

It’s a deal: Payzone Bill Payments now part of Post Office

We’re delighted Payzone’s bill payments business is now part of the Post Office Group. 

The acquisition has been completed following approval from the Competition and Markets Authority. Payzone Bill Payments Limited will now operate as a subsidiary of Post Office Limited.

We welcome Payzone’s bill payments employees, retailers, clients and supporting suppliers.

We also now own the Payzone brand and currently we don’t have any plans to change it – they’ll still be Payzone employees, outlets and retailers.

Post Office and Payzone together now have around 25,000 locations for customers to pay their bills. So it’s great news for customers and a fantastic opportunity for both networks to grow their business. Look out for more news on that soon.

Debbie Smith, Chief Executive – Retail, said: “We’re thrilled to welcome Payzone’s Bill Payments team to the wider Post Office family. Bill payments are a vital service for customers, particularly for many vulnerable or elderly customers and people who don’t have online access so rely on paying their bills over the counter.

“Teaming up with Payzone means together we are now in an even stronger position to compete for new bill payment contracts, helping to bring in more customers for Post Office branches and Payzone outlets alike.”

Andrew Goddard, previously our Payments Director, becomes Managing Director of Payzone Bill Payments Limited.

Andrew said: “After leading on this strategy and achieving the initial exchange of contracts with Payzone in June, I’m really excited we can now start fulfilling the opportunities this brings.

“I’m looking forward to leading a fantastic team alongside a hugely motivated and talented Post Office team, and working with our clients and retailers to provide an even better service to the customers who rely on us.

“We will start discussions right away with existing and new clients, both to gain new business and to enable existing bill payment customers to pay at either network as soon as possible.”

You can hear more from Debbie, Andrew and Payzone CEO Clive Kahn below.

We’ll keep branches and colleagues updated as this takes shape over the coming weeks and months.

If you have any questions or feedback about this in the meantime, please drop us a line at billpayments@postoffice.co.uk.