Working around the clock at West End branch

Working around the clock at West End branch

Postmasters are at the heart of their communities, supporting customers and local people during this incredibly difficult period.

They are continuing to provide essential services for their customers, by keeping their branch open seven days a week, from 9am – 2pm.Ram and Bhavna Barot of West End Post Office in Clevedon, South West and Oxfordshire Region, are going the extra mile for their community. 

But their work doesn’t stop once the shops closed. Once they have finished their Post Office shift, Bhavna and Ram deliver food parcels to the most vulnerable members in their community, who are self-isolating due to the ongoing pandemic.

Jason Lawrence, Area Manager, said: “Bhavna and Ram are excelling in brilliant customer service, and keeping their customers happy with all their hard work. They are always willing to go that extra mile to help.”

Several thankful customers have sent the couple thank you notes and gifts in appreciation.