Examples of Postmasters going the extra mile to support their customers and community continue to flow in.
Sally Bourton, Postmaster of Trewoon Post Office, in South West and Oxfordshire Region, is keeping her branch open in this difficult time supplying customers and community members with essential services, – and she is also doing lots of voluntary work.
At the start of the pandemic Sally was instrumental in pulling together a list of local volunteers who were willing to help the community, as well as distributing leaflets across the village.
Sally has collections of DVDs, books and jigsaws inside her Post Office which are being donated by local residents to keep the community entertained during lockdown. She is donating 50p an item to charity.
However, Sally has also posted on her social media that those unable to afford them during this time, shouldn’t be embarrassed as they can come into her branch and borrow and return them, so the whole community can benefit.
A customer is making reusable face masks which Sally is selling in the branch with the money going to the Critical Care unit in Treliske Hospital. In just under 24 hours they have raised £100.
Sally’s effort doesn’t end inside her branch. Outside, she had a clothes collection box for customers and villagers alike to donate clothes. These clothes went to vulnerable people about to leave hospital, who only had the clothes they went in with. This service has now stopped.
Also outside her branch, Sally has colourful street art to recognise and praise the work of key workers and the NHS during this difficult time.
Cathryn Gee, Area Manager, said: “Sally and her team have been amazing and they have received lots of praise from the community. In one week alone Trewoon Post Office received 43 positive customer feedback forms for going the extra mile and thank you cards and gifts from appreciative customers”.