The Post Office network is run by many entrepreneurial postmasters who as well as being small business owners, are also working hard to grow their business. Building a business takes hard work, commitment and dedication together with a strong focus on service excellence, and being proactive and forward thinking to win customers.
The Postmaster at Bude branch in Cornwall loves to play his part in his community and to show his passion, he has produced a video and uploaded this to his branch Facebook page.
The video reaches out to his many customers to make them feel extra special. He is passionate about what he does and says in the video “We don’t just provide a service to the community – we are at the heart of it” and the customers are their extended family.
It’s a very popular video having been viewed 8,600 times and it’s got people talking – so far there have been 31 comments, liked 173 times and shared 125 times.
Making the most of opportunities like this is important – true devotion to his community, providing a personable and excellent customer service.