Be the next award winner

Entries are open for the 2019 Scottish Local Retailer of the Year awards. If your branch is based in Scotland, find out how to enter and get tips on how...

Market watch: Paypoint


Market watch: Paypoint

Keeping a close eye on the competition is an important part of running a successful business. Here we take a look at payments provider Paypoint, looking at their access points, key markets and developments over the past year.

Starting the conversation about life insurance


Starting the conversation about life insurance

Our new life insurance campaign will run in branches from 14 January to 13 March 2019. The campaign will raise awareness about protecting family, mortgage and lifestyle in ways that are easy for everyone to get behind. We’ll also be...

  • 03-01-2019

    A Late Christmas Present for the UK High Street

    A last-minute Christmas boost for UK retailers and online continues to be the first choice for thousands of customers. But how does this impact us and what does the future hold?

  • 03-01-2019

    Top customer trends over Christmas

    Understanding customers is key to a successful Christmas. We surveyed over 900 customers to find out about their posting behaviours over Christmas – here’s what we found.

  • 13-12-2018

    Two Weeks to Go: A Look Back on Christmas So Far

    With less than two weeks to go before Christmas we take a look back on Christmas so far, from looking at our key customers during this period to how branches are getting festive.

  • 05-12-2018

    Celebrate Hanukkah with your customers

    Around 17 million customers come through the doors of branches each week, and with the largest retail network in the UK, Post Office also has a diverse network of customers. At the beginning of December...

  • 28-11-2018

    Don’t leave it ‘til the last minute: Christmas Last Posting Dates

    It might feel like Christmas is still a while away, but the busiest time of year is getting closer. This period is critical in ensuring that all customers – whether they come in every day or once a year...

  • 23-11-2018

    Black Friday Fast Facts

    Last year 21% of us purchased something on Black Friday or Cyber Monday that they later regretted. Here are some fast facts about the event, and how branches can make the most of the opportunity.

  • 22-11-2018

    Top tips for a booming Black Friday

    Last year, UK shoppers spent £1.4bn online on Black Friday – 11.7% more than the previous year. And the trend is set to grow as more consumers hit the high-street for more bargains before Christmas. Here...

  • 21-11-2018

    Post Office goes purple

    There are 13.9m people in the UK that have a disability - that’s 1 in 4 people. Disability can affect anyone and everyone. These can be congenital conditions or can be thrust upon someone at any point...

  • 08-11-2018

    Purple Tuesday – are you taking part?

    Did you know there are over 13 million people with a disability in the UK, and they have a combined spending power of £249 billion? On 13 November, it’s ‘Purple Tuesday’, the UK’s first accessible shopping...

  • 08-11-2018

    Black Friday is getting bigger

    Customers spent £1.39 billion during Black Friday in 2017. A significant proportion of this came from online sales so the opportunities for Click & Collect and Returns are huge.

  • 08-11-2018

    Online retail sales continue to evolve

    The UK high street is undergoing significant transformation. While online sales are growing, there is increasing appetite for different kinds of services, too.