Coronavirus - update

13-03-2020

Coronavirus - update

Since our first update, we've issued a large amount of information. To make it easier to find this, we've created a new coronavirus microsite.

How does today’s budget affect Postmasters?

11-03-2020

How does today’s budget affect Postmasters?

This afternoon (Wednesday 11 March) the new Chancellor of the Exchequer, Rishi Sunak MP, unveiled his first Budget, which contained some significant spending and policy plans to deal with the Covid-19 (Coronavirus) response, which will...

  • 11-03-2020

    Latest Coronavirus update

    We are aware there have been a number of questions asked by branches surrounding the latest Coronavirus situation in the UK. We are taking precautions to minimise the risk of any infection to our colleagues...

  • 04-03-2020

    Flood relief available to Post Offices

    Post Office branches in England affected by flooding following Storm Ciara and Storm Dennis may be eligible for a package of financial support for retailers and small businesses announced by the government,...

  • 26-02-2020

    #ProtectCash

    Consumer watchdog, Which? has launched a Twitter campaign using the hashtag #ProtectCash so the public can show the new Chancellor of the Exchequer, Rishi Sunak, that there is a need to protect the UK’s...

  • 21-02-2020

    First and Second Class Stamp Prices

    As you may have seen, from 23 March 2020, Royal Mail will increase the price of a 1st Class stamp by 6p to 76p and the price of a 2nd Class stamp will increase by 4p to 65p.

  • 20-02-2020

    The new £20 polymer banknote

    As you will have seen, today (20 February), the Bank of England has launched the new £20 polymer banknote. In Scotland, Clydesdale and Bank of Scotland will release theirs the following week and RBS on...

  • 20-02-2020

    New Postal Affairs Minister in Government Reshuffle

    Last week saw Prime Minister Boris Johnson carry out a reshuffle of ministers in cabinet positions, two months after winning the general election. Paul Scully MP has been confirmed as the new Postal Affairs...

  • 19-02-2020

    Postmasters go the Extra Mile for Love Your Customers week

    Last week’s focus on our customer experience in branch during Love Your Customers week (10-14 February) has really paid off – with Post Office customers taking the opportunity to celebrate the brilliant...

  • 13-02-2020

    Whether I’ve had a bad day or a good day...

    Love Your Customer week is in full swing, the focus on providing great customer experience is paying off and the Extra Miles are building up. See what customers are saying about our top 10 branches of...

  • 12-02-2020

    Post Office recognised amongst most valuable services for rural consumers

    The Association of Convenience Stores (ACS) have published a report looking at the role rural shops play in people's daily lives as job creators, service providers and social hubs. As the only place for...

  • 22-01-2020

    Returning those not-quite-right gifts

    We’ve joined forces with LadBible to create a funny piece of video content, which shows a compilation of gifts that weren’t quite right, with the call to action to return them at the Post Office.

  • 16-01-2020

    A new note is on the way

    The new £20 note will be released in 35 days. See what it will look like and learn more about security features.