Last week we spoke about the future of cash as we heard from experts from within Post Office and from UK finance about the future it has in the UK. But now, we hear from the real experts - customers. What do our customers think, and what how have they been impacted by the closure of bank branches in their local area?
We visited some of our branches to ask the customers and colleagues there what they thought.
Understanding the opinions of our customers is hugely important if we are to succeed in our ambitions to be the UK’s number one provider of cash. And as you can see the reactions are mixed, which is something we’ve seen in our own internal debates on this topic.
All this content is in the build up to our next Post Office Debate which takes place tomorrow in Finsbury Dials, if you can’t make the session make sure you catch up with the content on One after the event.